Privacy Policy
R Ingram Coins takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via www.ringramcoins.com (referred to below as the “Site”). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.
If you have any queries about the policy, please get in touch with us using the contact details set out at www.ringramcoins.com and we will do our best to answer your questions.
Personal information collected
We may collect the following personal information from you:
- name, a user name, gender, date of birth;
- email address, postal address, telephone number;
Use of this information
We will use this information in order to:
- administer your accounts with us;
- process orders or applications submitted by you;
- provide products you purchase from us;
- send you information about our products and services;
- verify your identity;
- carry out marketing analysis and make general improvements to our site;
- obtain your views or comments on the services we provide;
- send you information we think you might find useful or which you have requested from us, including information about our products and services provided you have indicated that you are happy to be contacted for these purposes.
You can ask us not to contact you with information regarding our products and services by following the unsubscribe instructions on any communications sent to you. You can also exercise this right at any time by contacting us using the contact details at the end of this privacy policy.
Sharing this information
We may disclose aggregate statistics about visitors to the site in order to describe our services to prospective partners, advertisers or sponsors and other reputable third parties for lawful purposes, but these statistics will contain no personally identifiable information.
Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law.
Information automatically collected from your computer
Log files / IP addresses: When you visit the site our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to help us administer the site and to collect demographic information for aggregation purposes.
We may also gather other information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. More information about cookies and how to block cookies across different types of browser is also available at www.allaboutcookies.org.
Information about other products and services
From time to time we may send you information about our products and services that we think may be of interest to you.
You can tell us to stop this at any time by sending an email to [email protected]
Changes to your details
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us as set out below.
Use of forums or chat rooms
The site may from time to time include chat rooms, forums, message boards, and / or news groups on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.
Payment processing
Payments made on the Site are made through our payments solutions providers SagePay. You will be providing your credit / debit card information directly to SagePay which operates on a secure server to process payment details.
Security
We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use. We use Sage Pay to collect/process transaction information. The sagepay security policy can be found at: http://www.sagepay.com/security_policy
Linking to third party websites
If you linked to this site from a third party site, we are not responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
Transferring your information outside of Europe
As part of the services offered to you through the site, the information you provide to us may be transferred to countries outside of the European Union (EU). By way of example, this may happen if any of our servers are located in a country outside of the EU or one of our service providers is located in a country outside of the EU. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at [email protected] or write to us at R Ingram Coins, 2 Avonborne Way, Chandler’s Ford, Eastleigh, SO53 1TF, England.